Last Updated: April 8, 2025
1. Introduction Welcome to GodZella International LLC (“GodZella International,” “we,” “our,” or “us”), a concert production company. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
2.1 Personal Information We may collect the following types of personal information: (i) Contact information (name, email address, phone number); (ii) Messages sent through contact forms; (iii) Information you provide when subscribing to newsletters or updates; and (iv) Account information if you create an account.
2.2 Automatically Collected Information When you visit our website, we may automatically collect: (i) IP address; (ii) Browser type; (iii) Device information; (iv) Cookies and tracking technologies; and (v) Usage data.
3. How We Use Your Information We use your personal information for the following purposes: (i) Providing and maintaining our website; (ii) Processing ticket purchases and payments; (iii) Sending standard notifications about your purchases or your relationship with our business; (iv) Answering your questions and providing customer service; (v) Sending notifications about the delivery status of tickets and services; (vi) Sending promotional information about our events, products, and services; (vii) Improving our website and user experience; and (viii) Complying with legal obligations.
Terms and Conditions: Message Frequency
Users will receive messages approximately once a week, with a maximum of up to 4 messages per week. Message frequency depends on your subscription preferences. Standard message and data rates may apply. Reply STOP or UnSubscribe to cancel at any time. Text HELP for assistance. For additional assistance, contact us at events@godzella.live or Phone: 212-655-9910.
Types of Messages: You will receive the following types of messages from GodZella International: (i) Standard notifications about your ticket purchases and your relationship with our business; (ii) Customer service messages responding to your questions and conversational messaging; (iii) Notifications about the delivery status of tickets and services.
By providing your phone number and opting in to receive messages, you consent to receive recurring SMS/MMS messages. Consent is not a condition of purchase.
Important Notice:
Privacy Policy URL: https://godzellainternational.com/privacy-policy Terms and Conditions URL: https://godzellainternational.com/terms-and-conditions
4. Information Sharing We may share your information with: (i) Service providers (who help us operate our website); (ii) Legal authorities (when required by law); and (iii) Business partners (only with your consent).
We do NOT sell your personal information to third parties for marketing purposes. We do not share mobile information with third parties for marketing purposes under any circumstances.
4.1 Data Transfer Policy We will not transfer consumer data to external organizations. This applies under all circumstances, even with consent. Your personal information remains strictly within our control and is only used for the purposes outlined in this Privacy Policy.
4.2 Preventing Unauthorized Sharing To prevent unauthorized sharing of user data, we implement: (i) Strict role-based access controls; (ii) Regular security audits; (iii) Data encryption both in transit and at rest; (iv) Employee training on data handling protocols; and (v) Contractual obligations with service providers prohibiting data sharing.
4.3 Security Measures We implement robust security measures including strict access controls, regular security audits, comprehensive encryption protocols, and continuous monitoring systems to safeguard your data against unauthorized access or disclosure. These measures are regularly reviewed and updated to maintain the highest standards of data protection.
5. Your Choices You have the right to: (i) Access the personal information we have about you; (ii) Correct inaccurate information; (iii) Request deletion of your information (subject to certain exceptions); (iv) Opt-out of marketing communications; and (v) Express preferences about how we use your data.
To exercise these rights, please contact us using the information in Section 10.
6. Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact Us If you have questions about this Privacy Policy, please contact us at: Email: events@godzella.live Phone: 212-655-9910